top of page

PRIVACY POLICY

Last updated: 13/05/2026

​

CMP Build Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and look after your personal data when you use our website, contact us or enquire about our services.

​

1. Who we are

​

This website is operated by CMP Build Ltd.

​

Company name: CMP Build Ltd
Company registration number: 11771039
VAT number: 315915602
Registered office: 6 Tryhorn Drive, Bishopdown, Salisbury, Wiltshire, SP1 3WA
Telephone: 01722 503446
Email: chris@cmpbuildltd.co.uk

For the purposes of data protection law, CMP Build Ltd is the data controller for the personal information we collect and use.

​

2. Personal information we collect

​

We may collect personal information when you:

​

  • contact us through the website;

  • complete an enquiry form;

  • email or call us;

  • request a quote or site visit;

  • communicate with us about a project;

  • interact with us through social media.

The information we collect may include:

  • your name;

  • email address;

  • telephone number;

  • property or project address;

  • details about your enquiry or project;

  • any other information you choose to provide.

​​

We may also collect limited technical information when you use our website, such as your IP address, browser type, device type, pages visited and how you interact with the site.

​

3. How we use your information

​

We use your personal information to:

  • respond to enquiries;

  • arrange site visits or consultations;

  • provide quotes or estimates;

  • discuss and manage potential projects;

  • deliver agreed services;

  • keep records of enquiries, quotes and work carried out;

  • communicate with you about ongoing or completed work;

  • improve our website and customer experience;

  • comply with legal, tax and accounting obligations.

​

4. Our lawful basis for using your information

​

We only use personal information where we have a lawful basis to do so.

​

Depending on the situation, we may rely on the following lawful bases:

​

Contract
We may use your information where it is necessary to provide a quote, discuss work, manage a project or carry out services you have requested.

​

Legitimate interests
We may use your information to respond to enquiries, manage customer relationships, improve our services, protect our business and keep appropriate records.

​

Legal obligation
We may need to keep certain information to comply with tax, accounting, legal or regulatory requirements.

​

Consent
Where required, we may ask for your consent, for example for certain types of marketing or non-essential cookies.

​

5. How long we keep your information

​

We will only keep your personal information for as long as necessary.

 

This may depend on:

  • the type of enquiry;

  • whether a quote or project goes ahead;

  • legal, tax or accounting requirements;

  • whether we need to keep records in case of future queries or disputes.

​

If an enquiry does not lead to work, we will not keep the information for longer than reasonably necessary.

If we carry out work for you, we may keep relevant records for longer to meet legal, accounting and business requirements.

​

6. Who we share your information with

​

We may share your information with trusted third parties where necessary, including:

  • subcontractors or tradespeople involved in a project;

  • suppliers or merchants where materials or services are required;

  • professional advisers, such as accountants or insurers;

  • website, hosting or IT service providers;

  • legal or regulatory authorities if required.

​

We will only share information where it is necessary and appropriate.

​

We do not sell your personal information.

​

7. Cookies and website tracking

​

Our website may use cookies or similar technologies to help it work properly, improve performance and understand how visitors use the site.

​

Cookies are small files placed on your device when you visit a website.

​

Some cookies may be essential for the website to function. Others, such as analytics or marketing cookies, should only be used where appropriate consent has been obtained.

​

You can usually change cookie settings through your browser. If the website uses analytics, advertising pixels or other non-essential tracking, the cookie banner and cookie settings should reflect this.

​

8. How we protect your information

​

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website, email system or online service can be guaranteed to be completely secure. Please avoid sending highly sensitive information through website forms unless necessary.

​

9. Your data protection rights

 

Under data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your information in certain circumstances;

  • ask us to restrict how we use your information;

  • object to certain uses of your information;

  • ask for your information to be transferred where applicable;

  • withdraw consent where we rely on consent.

​

To exercise your rights, please contact us using the details below.

​

10. Complaints

 

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

​

11. Links to other websites

 

Our website may contain links to third-party websites, including social media platforms or trade organisations.

We are not responsible for the privacy practices, content or security of those websites. You should read their privacy policies before providing them with personal information.

​

12. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

​

13. Contact us

 

If you have any questions about this Privacy Policy or how we use your personal information, please contact CMP Build Ltd:

​

CMP Build Ltd
6 Tryhorn Drive
Bishopdown
Salisbury
Wiltshire
SP1 3WA

​

Telephone: 01722 503446
Email: chris@cmpbuildltd.co.uk

bottom of page